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4k video material not showing in after effects

Contributor ,
Sep 18, 2024 Sep 18, 2024

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My 4k material i downloaded on line isnt visibile when imported into after effects

 

it shows just a black screen on the composition.

 

1080p works fine... if the same material works 1080 that means this should be an easy fix but I cant get it to work by purging and the strangest thing..... the eye for visibility is not clickable... like its an audio file? but the video opens in VLC movie player

 

 

TOPICS
Audio , Error or problem , How to , Import and export , Performance

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LEGEND ,
Sep 18, 2024 Sep 18, 2024

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That's useless. You have not provided any info about the actual file specifications. VLC will play a lot of things that AE can't handle, so this is not any measure of relevancy.

 

Mylenium 

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Adobe Employee ,
Sep 18, 2024 Sep 18, 2024

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It could be a corrupt file or a format that After Effects doesn't support. Try transcoding the file using Hand Break or Shutter Encoder (both the apps are freeware).

Let me know how it goes.


Thanks,
Nishu

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Contributor ,
Sep 25, 2024 Sep 25, 2024

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That comment was useless and yet you took the time to type it. What you mean is file type, not specifications.  That was what was unrecognised by after effects so why not just ask for that

 

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