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hi guys, my after effects keep on crashing and not responding . i tried reinstall adobe cloud and after effects , empty disk cache before i work , turn off hardware accelerate already but it still happening....please send help : (
pc spec
i7-8700 CPU @ 3.20GHz 3.19 GHz
ram : 16.0 GB
gpu : RTX2060
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Keep trying. Clearly you have issues with your graphics driver, so you have to fiddle with that for better or worse, annoying as it may be.
Mylenium
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Hi ccnze,
Welcome to the Community.
Do you get this issue with all the projects or a particular one? Have you tried resetting the preferences of After Effects: https://community.adobe.com/t5/after-effects/faq-how-to-reset-trash-preferences-in-after-effects/td-...
As Mylenium mentioned, changing the GPU driver is a good starting point.
Let us know how it goes.
Thanks,
Nishu