Copy link to clipboard
Copied
playback is lagging
since the new update my system has been lagging
System info
Application: After Effects v25.1.0.68
OS: Windows v10.0.22631, RAM: 31.68 GB GB, CPUs (logical): 8
Copy link to clipboard
Copied
Hi there, thanks for writing in. We're here to help.
Do you have the Grid enabled? If so, can you check if disabling the Grid helps? If that doesn't bring any change, do you mind sharing a screen recording of the issue to help us understand it better?
Looking forward to your reply.
Thanks,
Nishu
Copy link to clipboard
Copied
https://drive.google.com/file/d/1v94XSD0mq8kLBrrZZG9hAqwXSX8OVgQc/view?usp=sharing
Here's the video of the lag. Before the update, there was no delay when dragging the time indicator. Now, even though I'm not using full resolution, there is a noticeable delay, and the playback is also delayed.
Copy link to clipboard
Copied
Thanks for sharing the screen recording. I can see the issue. Could you let us know the make and model of the CPU and GPU? Also, what is the version of the GPU driver?
Please try the following:
Looking forward to your response.
Thanks,
Nishu
Copy link to clipboard
Copied
CPU 12th Gen Intel(R) Core(TM) i3 - 1215u 1.20 GHz
GPU Intel(R) UHD Graphics
GPU Driver 31.0.101.4502
I've tried the following sugggestions and the problem is still there
Copy link to clipboard
Copied
Thank you for sharing the details. Please allow us some time while we look into it.
Best,
Nishu
Copy link to clipboard
Copied
Thanks for your patience.
First, your computer does not meet the minimum system requirements for After Effects (it doesn't have 4GB VRAM), which could cause performance issues. I understand that you have disabled all the layers, but I see the Shy button enabled, so there could be layers that are enabled.
Is it happening with all the files? Is it a template that you're trying to edit? Please create a new project and check the performance.
Let us know the outcome. Moving this thread from Bugs to Discussions for troubleshooting.
Thanks,
Nishu
Copy link to clipboard
Copied
ignore the responses that say you only have 4GB of ram, when you stated you have 32 gigs with a modern, if low powered 8 core CPU. However, a 35W apple machine from 2 years ago would do perfectly fine if someone is to be believed, so that's fine.
It's a bit of a tradition, now, that every time they put out a new release, it's filled with bugs, is poorly supported by random hardware here or there, and you're intended to be their beta tester because you'll do it for free or the software you paid for won't work right.
TLDR: your computer beats mine, and I can run the software... okay. I can run CS6 fast, and CS3 was blaizng fast on a weak gradeschool library computer. So yeah, this is expected behavor. not intended by any means, but it's now what we expect from Adobe. It's not you, it's the software.
the only things I might suggest are to turn off hardware acceleration, and maybe play with turning off multi-frame rendering. your CPU is mostly E-cores, and AE is naive, so it's probably not prepared/able to give them less work.
Copy link to clipboard
Copied
True. Got a i9900k with 64GB RAM + Graphicscard with 24GB V RAM. It's sooooo Laggy since i updated.
Copy link to clipboard
Copied
Strong PC with a 4070 here and the UI panels take about 4 seconds to update individually every time I switch back to AE.
Copy link to clipboard
Copied
I also have this problem.
It sucks really.
Copy link to clipboard
Copied
Had this very same issue but found a solution after spending too much time chasing what I thought was a hardware problem.
All v24 versions appear fine including the final v24 release
v25.0, 25.01 both appear fine but perhaps not quite a smooth as v24 (this may just be subjective)
v25.1 is broken.
I've rolled back to version 25.01 and disabled updates for now.
Copy link to clipboard
Copied
Hey, Same.
I've been running AE 17 for the last 5 years, great performance. Smooth as butter EVERY project.
Today I decided to update to 2025. The interface is lagging like crazy! Using the tools on screen is like pulling teeth even with reduced resolution. The text tool and dragging items on screen is at the point where I can't get anything done.
What's causing the delays? I have plenty of RAM, the interface shouldn't be running this slow. Might try a rollback.
OPS system:
Processor: Intel(R) Core(TM) i7-8750H CPU @ 2.20GHz 2.21 GHz
RAM: 16 GB
Sytem: 64bit, Windows 11
Copy link to clipboard
Copied
UPDATE:
Been a while, I updated the Nvidia Video Driver, and version 24 working smooth and screen is back.
Had to reboot the PC and open a previous file. Good luck!
Copy link to clipboard
Copied
Glad to hear. Maybe thats the issue for me as well. Need to update to Nvidia Video Driver!
Find more inspiration, events, and resources on the new Adobe Community
Explore Now