AE CC 2019 - The source compression type is not supported

[davide42739421]

Updated AE to V16.0 and now see After Effects Error: The source compression type is not supported ( 86 :: 1 ) when opening projects with links to videos in our CC Library. Also see another error message which ends 4K UHD movie cannot be imported (from CC Library) - this '.mov' file is damaged or unsupported.

Any ideas welcome

[ToolfarmJP]

Hello,

Have you checked the codec you have set?

Supported file formats in After Effects CC

[davide42739421]

Thanks, yes i  did check, the clip in question is a .mov so supported. I have come to the conclusion this this might just be an issue with a specific collection of video files within Adobe Stock as other files still import without an issue.

I think perhaps it is no more complex than that, but time will tell.

clip: Stock Video of In a Computer Science Class Boy Wearing Virtual Reality Headset Works in Interactive ...

I appreciated the response.

[MathewLis]

I have the same problem here. It is highly annoying. Can't use files I used to use in my recent projects.

[imeilfx · Accepted solution]

Adobe removed most of the consumer-level Quicktime codecs (in After Effects) with the CC2018 release. So if before - in earlier version of AE you were able to play that file and in AE 2018 you can't - that mean that your file was compiled with codec that is not supported anymore.
If that is the case - you have two choices:
a) go back to earlier version of AE
b) convert your files to format/codec that is supported in new AE

[davide42739421]

Thank you.

Might be worth Adobe cleansing Adobe Stock of videos using unsupported consumer-level Quicktime codecs to avoid future issues.

[MacTheSwede]

Not sure if it helps anyone else but I searched several forums for a solution that would work. Finally found a link to Handbrake:

https://handbrake.fr/downloads.php

which I used to convert the file and now it works to import it to AE. 

[mauricioc8190465]

Hello Marlus, how did you used Handbrake to make the conversion? 

[Enos0101]

Handbrake is a file converter, So in this case you can convert all the footage with a suitable format to import it into after effects.

[FlybyRV]

Handbrake could not see the file and called it not comptible. It's an mp4.  See a different solution below.

[MartinHickford]

If I understand this correctly, Adobe significantly reduced the number of codecs it supported in the CC2018 release. I have thousands of VFX asset files that are now no longer supported. My options are to use a version of After Effects that Adobe has previously told me that they would sue me for using, or convert thousands of assets to a lossy format? 

[amirs48355273]

Hello,

My source files are FLV , however I get same error once I try to import them. I am using Adobe ME 2020.

Any clue ?

[zuzullo]

Same problem here with MP4 files

[samuelc54437820]

Hello, I am restarting this thread
If you have this issue when you are working from a collection of projects (lots and lots of files) -> Move the rushes to another folder on your computer and link a new time the elements together: there is no more compression problem.
Hope this can help someone

[FlybyRV]

Crazy - but this worked for me. I copied file from media drive to desktop. Renamed the file - anything as long as it was a different name but kept .mp4 extention. Then imported into Premiere 2019 - Then dragged the clip from source window holding ALT over the clip in timeline - boom - fixed it.

Handbrake and Media Encoder wouldn't solve the problem.

Thank you Samuel

Steve

[SirJukesAlot]

Thank you! 
I had just exported an mp4 from after effects and was planning on using it in a different project when I got this error(which is insane but w/e), I changed the file location and name and was able to import it with no other hiccups

[Bryan247726872zke]

THANK YOU! Worked for me too. So happy I read to the bottom of this thread.