AE CC 2019 - The source compression type is not supported

Community Beginner ,
Nov 13, 2018 Nov 13, 2018

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Updated AE to V16.0 and now see After Effects Error: The source compression type is not supported ( 86 :: 1 ) when opening projects with links to videos in our CC Library. Also see another error message which ends 4K UHD movie cannot be imported (from CC Library) - this '.mov' file is damaged or unsupported.

Any ideas welcome

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Guide , Dec 02, 2018 Dec 02, 2018
Adobe removed most of the consumer-level Quicktime codecs (in After Effects) with the CC2018 release. So if before - in earlier version of AE you were able to play that file and in AE 2018 you can't - that mean that your file was compiled with codec that is not supported anymore. If that is the case - you have two choices: a) go back to earlier version of AE b) convert your files to format/codec that is supported in new AE

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Adobe Community Professional ,
Nov 13, 2018 Nov 13, 2018

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Hello,

Have you checked the codec you have set?

Supported file formats in After Effects CC

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Community Beginner ,
Nov 14, 2018 Nov 14, 2018

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Thanks, yes i  did check, the clip in question is a .mov so supported. I have come to the conclusion this this might just be an issue with a specific collection of video files within Adobe Stock as other files still import without an issue.

I think perhaps it is no more complex than that, but time will tell.

clip: Stock Video of In a Computer Science Class Boy Wearing Virtual Reality Headset Works in Interactive ...

I appreciated the response.

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Community Beginner ,
Dec 02, 2018 Dec 02, 2018

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I have the same problem here. It is highly annoying. Can't use files I used to use in my recent projects.

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Guide ,
Dec 02, 2018 Dec 02, 2018

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Adobe removed most of the consumer-level Quicktime codecs (in After Effects) with the CC2018 release. So if before - in earlier version of AE you were able to play that file and in AE 2018 you can't - that mean that your file was compiled with codec that is not supported anymore.
If that is the case - you have two choices:
a) go back to earlier version of AE
b) convert your files to format/codec that is supported in new AE

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Community Beginner ,
Dec 03, 2018 Dec 03, 2018

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Thank you.

Might be worth Adobe cleansing Adobe Stock of videos using unsupported consumer-level Quicktime codecs to avoid future issues.

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New Here ,
Nov 05, 2019 Nov 05, 2019

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Not sure if it helps anyone else but I searched several forums for a solution that would work. Finally found a link to Handbrake:

https://handbrake.fr/downloads.php

which I used to convert the file and now it works to import it to AE. 

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New Here ,
Jan 05, 2021 Jan 05, 2021

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Hello Marlus, how did you used Handbrake to make the conversion? 

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New Here ,
Jul 21, 2021 Jul 21, 2021

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Handbrake is a file converter, So in this case you can convert all the footage with a suitable format to import it into after effects.

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New Here ,
Jan 09, 2022 Jan 09, 2022

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Handbrake could not see the file and called it not comptible. It's an mp4.  See a different solution below.

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Explorer ,
May 05, 2020 May 05, 2020

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If I understand this correctly, Adobe significantly reduced the number of codecs it supported in the CC2018 release. I have thousands of VFX asset files that are now no longer supported. My options are to use a version of After Effects that Adobe has previously told me that they would sue me for using, or convert thousands of assets to a lossy format? 

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New Here ,
Dec 08, 2020 Dec 08, 2020

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Hello,

My source files are FLV , however I get same error once I try to import them. I am using Adobe ME 2020.

Any clue ?

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Explorer ,
Jul 12, 2021 Jul 12, 2021

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Same problem here with MP4 files

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New Here ,
Dec 20, 2021 Dec 20, 2021

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Hello, I am restarting this thread
If you have this issue when you are working from a collection of projects (lots and lots of files) -> Move the rushes to another folder on your computer and link a new time the elements together: there is no more compression problem.
Hope this can help someone

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New Here ,
Jan 09, 2022 Jan 09, 2022

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Crazy - but this worked for me. I copied file from media drive to desktop. Renamed the file - anything as long as it was a different name but kept .mp4 extention. Then imported into Premiere 2019 - Then dragged the clip from source window holding ALT over the clip in timeline - boom - fixed it.

 

Handbrake and Media Encoder wouldn't solve the problem.

 

Thank you Samuel

 

Steve

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New Here ,
Apr 14, 2022 Apr 14, 2022

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Thank you! 
I had just exported an mp4 from after effects and was planning on using it in a different project when I got this error(which is insane but w/e), I changed the file location and name and was able to import it with no other hiccups

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New Here ,
Jun 07, 2022 Jun 07, 2022

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THANK YOU! Worked for me too. So happy I read to the bottom of this thread.

 

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