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AE CC 2019 - The source compression type is not supported

davide42739421
Community Beginner ,
Nov 13, 2018 Nov 13, 2018

Updated AE to V16.0 and now see After Effects Error: The source compression type is not supported ( 86 :: 1 ) when opening projects with links to videos in our CC Library. Also see another error message which ends 4K UHD movie cannot be imported (from CC Library) - this '.mov' file is damaged or unsupported.

Any ideas welcome

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correct answers 1 Correct answer

imeilfx
Guide , Dec 02, 2018 Dec 02, 2018

Adobe removed most of the consumer-level Quicktime codecs (in After Effects) with the CC2018 release. So if before - in earlier version of AE you were able to play that file and in AE 2018 you can't - that mean that your file was compiled with codec that is not supported anymore.
If that is the case - you have two choices:
a) go back to earlier version of AE
b) convert your files to format/codec that is supported in new AE

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Vizart5C30
New Here ,
Oct 15, 2023 Oct 15, 2023

The issue occurred when opening the project in After Effects 2020. After Effects refused to import files with the MOV extension and an alpha channel with the following specifications:

Format: MPEG-4
Format profile: QuickTime
Codec ID: qt 2005.03 (qt)

I attempted to convert these files, but Media Encoder also failed to import them.

The problem was resolved with the help of Shutter Encoder. I converted the files to the Apple ProRes 4444 format, retained the alpha channel, and was able to open them in After Effects.

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maikm92830163
Community Beginner ,
Jan 23, 2024 Jan 23, 2024

IN WINDOWS, it may be a long path issue, just move the files closer to the root folder and works like a charm

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