AE Crashes, Added RAM, Didn't Fix Problem

[patrickp18958488]

Having trouble with After Effects CC 2018 constantly crashing.

I usually don't have trouble with After Effects until I start putting more video files into the composition. Keylight 1.2 usually makes the problem worse. If I click the preview/play button, it crashes. If I try to render it crashes. Messing with the effects makes it crash. I thought it was the RAM, so I went up from 8GB to 16GB, but that didn't fix the solution.

Could it be my graphics card?

NVIDIA GeForce GTX 570

[Peru Bob]

Try updating or rolling back your graphics driver directly from the video card manufacturer's site.

[patrickp18958488]

Updated the driver from the manufacturer, and it's still crashing.

[Byron Cortez]

Hi Patrick, try this:

While After Effects is closed, clic to open it and inmediatly press Shft + Alt + Cmd en Mac o Shft + Alt + Ctrl en Windows at the same time. This action resets all preferences to default state, including Media & Disk Cache preference.

Regards!

[patrickp18958488]

Unfortunately that did not work either. It starts to render, then it stops, and the crash window pops up.

[Byron Cortez]

Try purging:

Edit menu / Purge / All Memory & Disk Cache...

[patrickp18958488]

Nope, still nothing. It seems to work find when I have only one or two video files in the composition. The current file I'm trying to render has 4 video files in the composition, all MVI (Quicktime) files from a Canon T2i DSLR.

[Byron Cortez]

If you make render in another project with another videos? it crashes? if not, the problem is the video.

[JeffWinner]

It's happening to me too!

i7 7700,  32gb RAM, SSD HD,  Geforce GTX 1070

I develop games in Unreal engine(famous to be very heavy processing needed)  and it's more stable than AE CC 2018

My AE is crashing with a simple task of Chroma key

Imagine if I try to composite dozens of layers as I use to