AE Crashing - "last logged message was 3856, BEE_MiscTasks

[hnarment]

Hi!

AE crashes on me when I switch between Illustrator and AE.

AE gives me this message:

"After Effects error: Crash in progress. Last logged message was: <3856><BEE_MiscTasks><5> Set Artisan Task: Classic 3D"

I'm working on a PC - Windows 7 Professional, 

Processor:  Intel Core i7-6700k CPU @ 4.GHz, 32 GB Ram,

After Effects: CC 2017 (no updates currently available)

I'm not using any 3d layers, but AM using the Duik script for puppets.

[Kevin-Monahan]

Hi HNArment,

Have you tried resetting preferences yet? Give that a try and report back.

Thanks,
Kevin

[hnarment]

Thanks, Kevin. Yeah - i've deleted the preferences. I also uninstalled and re-installed AE. I kind of think that the script DUIK might be causing the malfunction... I wonder if anyone else has experienced this...

[Kevin-Monahan]

Hi HNArment,

Can you try what nik.lib suggested?

Thanks,
Kevin

[nick_lib]

Hey harnment (and anyone else running into this issue) - I discovered a solution that worked for me.

tl;dr solution: Try updating the drivers for your Graphics Card.

Here's everything I did for those who might stumble upon this later...

For me, I was doing some disk cleanup manually on my computer (specs: Windows 7 Home Premium 64-bit, i7-2600 CPU @ 3.40GHz, 8GB RAM, C:\ drive had about 700GB allocated to it from a 1.5TB partition), prepping to migrate to an SSD, and I intentionally deleted old project cache under ..\AppData\Local\Temp\ and ..\AppData\Roaming\Adobe\Common\. Which I later discovered that I probably should've just done this through Premiere's Preferences for Media & Disk Cache. Ah well.

Anyway. I was previously using After Effects CC 2015 version 13.7.1 and after some time of not using it, decided to upgrade to CC2017. After launching, it loaded, but whenever I added a New Composition, it those error windows then crashed (the app hanged and I would have to kill it from Task Manager). I tested all three options when creating a New Composition for renderers, and all three caused the same "Set Artisan Task" error. Uninstalled and re-installed Adobe After Effects CC2017. Restarted with resetting preferences. All of this was unsuccessful.

I wound up creating a new project with NTSC DV and it didn't happen immediately but then when I switched a window, another an error with the timestamp ("TimestampGetNext ZANZIBAR-3: cannot produce timestamp"). After digging around for that, someone suggested updating the graphics card and it worked for them.

I definitely don't have anything too hardcore with my graphics card (yet) since I've been more in it for audio production, admittedly, but after finding the settings for my graphics card, An AMD Radeon HD 6450, it turns out the last driver date was 2011. (First Google result here was sufficient help for finding more info on this). Downloaded AMD's auto-detect and update app (customized it, so it didn't download some video game center type of program, since I'm not a gamer). Let it run without anything else open to update, restart, and then FINALLY got After Effects CC2017 to launch, create new compositions without error and was able to open old projects. Fun way to spend a Sunday morning. ;0)