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AE plugins can't access license server

Engaged ,
Jan 04, 2022 Jan 04, 2022

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Hello,

I have several plugins that can't access the license server. 

I send you a video to show you what happens : the login page should have appeared after selecting the RTFX pack.

I saw this post but the guy from Adobe answered on direct email (??!...) 

RTFX is not the only plugin that can't access so how can I change that without going to info.plist ?

Thanks 

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Error or problem , Freeze or hang

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LEGEND ,
Jan 04, 2022 Jan 04, 2022

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What does some third-party script/ plug-in have to do with AE? I fail to see how that's relevant for AE's core functions. If there are specific issues, you have to contact the plug-in vendors. Otherwise you have to provide more info on your system and critical stuff like how you actually installed and licensed those plug-ins/ scripts.

 

Mylenium

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Engaged ,
Jan 04, 2022 Jan 04, 2022

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As plugins are inside After Effects, I guess After Effects is the chief officer of what it does or doesn't accept. 

I had several issues with third party plugins these last days, that I've never had before. And I guess that some configurations work, because if not, they won't sell it as is.

I contacted the vendors and they did have fixs, but I would have preferred not to have fix them. 

 

So let me reformulate my question : what is inside After Effects that doesn't allow me to access the license servers of those third party plugin ?

 

I'm on MacOS 10.13.6, AE 17.5.1

 

Thanks

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