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AE/PS Crashes when using certain tools

New Here ,
Jul 30, 2024 Jul 30, 2024

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Hello,
Every time I use rotobrush in AE or remove tool in PS it crashes and restarts my pc. It only happens when I apply remove to a large area or when I add more than, say, 60 frames in the timeline using the rotobrush tool. I upgraded my cpu and went from 16GB to 32GB ram and it keeps happening.

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Community Expert ,
Aug 04, 2024 Aug 04, 2024

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Would you try to update the graphic card driver?

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New Here ,
Aug 05, 2024 Aug 05, 2024

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Yes, it keeps happening

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