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Help Please...
I'm new with this program and Windows 10. I have tried Renaming, CCleaner, Take out plug-ins, Firewall, Enable Programs, Task Manger, Just about everything in this fourm... It was working great for close to a year.
I need the program for a small job.. It's been 3 weeks trying to get After Effect to load...
Any help would be great!!
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Although I consider that your system has very little RAM for Ae 2020, I suggest you start with the basics and that you did not mention in your comment, reset the preferences.
Here is how you can reset the preferences:
Press Alt (Windows) or Option (Mac OS) while launching After Effects. You can release the Alt orOption key when the splash screen appears.
To reset preferences and plug-in cache at the same time, hold down Control-Shift-Alt (Windows) or Command-Shift-Option (Mac OS) while the application is starting. Release the keys when the splash screen appears.
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Thanks for your help...
I tried pressing ALT while opening AE several times but nothing happen.
When i press Control-Shift-Alt, a pop-up ask to reset preference, i hit yes..
I restarted the computer and launched AEseveral times but no change..
The stopped working box is stopping it from loading...
Your thoughts.. Thanks
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Is there any suggestions, fix from anyone ??
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I have the same problem... nothing seems to work... ono
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Hi @NaniNeedsHelp ,
Sorry for your issue.
Are you on macOS or Windows? Have you tried removing the plug-ins from the MediaCore folder? Here are the instructions:
Go to the following location (depending on your OS) and remove all files and folders except dummy.txt.
Windows: C:\Program Files\Adobe\Common\Plug-ins\7.0\MediaCore
macOS: HD/Library/Application Support/Adobe/Common/Plugins/7.0/MediaCore
Let us know how it goes.
Thanks,
Nishu