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Hi, when I working with AE an cinema 4D, I get this error when I import '.aec' file.
How can I fix it?
Hi a rank14936567,
Thanks for writing in.
Are you on Windows or macOS? What are your system specifications (CPU, GPU, RAM)? Also, what's the exact version of After Effects you're using: https://community.adobe.com/t5/after-effects-discussions/faq-how-to-find-the-exact-version-of-after-...
You could try resetting the preferences of After Effects as a basic maintenance step: https://community.adobe.com/t5/after-effects-discussions/faq-how-to-reset-trash-preferences-in-after...
Let us know how it goes.
I'm running into the same error. I uninstalled and reinstalled After effects (I'm on version 22.6) but nothing changed. Please help.
Windows 11 Home 22H2
32 GB RAM
AMD Ryzen 9 5900HX with Radeon Graphics
NVIDIA GeForce RTX 3080 Laptop GPU