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Hi, when I working with AE an cinema 4D, I get this error when I import '.aec' file.
How can I fix it?
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Hi a rank14936567,
Thanks for writing in.
Are you on Windows or macOS? What are your system specifications (CPU, GPU, RAM)? Also, what's the exact version of After Effects you're using: https://community.adobe.com/t5/after-effects-discussions/faq-how-to-find-the-exact-version-of-after-...
You could try resetting the preferences of After Effects as a basic maintenance step: https://community.adobe.com/t5/after-effects-discussions/faq-how-to-reset-trash-preferences-in-after...
Let us know how it goes.
Thanks,
Nishu
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Hi!
I'm running into the same error. I uninstalled and reinstalled After effects (I'm on version 22.6) but nothing changed. Please help.
Windows 11 Home 22H2
32 GB RAM
AMD Ryzen 9 5900HX with Radeon Graphics
NVIDIA GeForce RTX 3080 Laptop GPU
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anyone figure this out? having this issue now
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Hi Jake,
Sorry to hear that. What's the version of After Effects you're using? Do you mind sharing your system specifications (CPU, GPU, RAM, OS version)? Also, are there any specific steps that lead to this issue?
Looking forward to your response.
Thanks,
Nishu