After effect didn't show anything

[Tan5E7D]

My After effect gone wrong, what support do I do?

[kglad]

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

<"moved from enterprise & teams">

[Tan5E7D]

Thanks, kglad.

[kglad]

you're very welcome.

[ToolfarmJP]

Would you try to do this step below?

1. You launch After Effects.

2. You create a new project.

3. You move to Window menu > Workspace > Default or one of something else.

One more suggestion is you update your graphic card driver.

[Tan5E7D]

It can't even open the file or project.🥺

[nishu_kush]

Try running After Effects in Safe Mode. Here's how: https://community.adobe.com/t5/after-effects-discussions/how-to-troubleshoot-startup-issues-in-after...

If it works, reset the preferences at the next launch.

Let us know how it goes.

Thanks,

Nishu