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Hello
I recently download latest version of AE on my computer but when i try to play (preview) any video any file it crash
I'd like to buy a subscription but need to solve that issue before buying unstable product
My system
I9 7980XE
2 1080TI SLI
Win 8.1
All drivers up to date and i am using demo version from website.
PS I Media Encoder works just fine and any adjustments in AE or even scrolling through time line works but as soon as i hit play it crash
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Try deleting preferences and let it to default state:
When you click in application icon to run it, immediately press Shft + Alt + Cmd in Mac or Shft + Alt + Ctrl in Windows. This resolves a lot of issues like yours.
Regards!