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After Effects 0 size file on exporting

Community Beginner ,
Feb 27, 2019 Feb 27, 2019

Really frustrated with after effects.After effects is exporting 0 size file for H264 format and creates xmp file.The problem comes only after including mp3 file and for H264 format .Following is the export setting.

Format H264

Preset Youtube 1080p FullHD

Video Encoding Level 4.2

Steps Tried

1. Restarting after effects .

2. Restarting media encoder.

3. Restarted pc.

4. Made new project.

It is so  pathetic can't even render 5 min video properly.

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correct answers 1 Correct answer

Community Beginner , Mar 01, 2019 Mar 01, 2019

Update.If I set Audio Format Setting to MPEG instead of AAC.The video exports properly.Why is it so I don't have a clue as for other videos it works

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Community Expert ,
Feb 27, 2019 Feb 27, 2019

This isn't a solution, just a possible work around if you are in a hurry. Can you export out from After Effects a high quality video such as a MOV file? You could then convert that to an MP4 using Media Encoder or HandBrake.

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Community Beginner ,
Feb 27, 2019 Feb 27, 2019

Yes for all other format it works for h264 it doesn't

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Community Expert ,
Feb 27, 2019 Feb 27, 2019

At least for the kinds of projects I regularly build I will generally export out from After Effects a high quality MOV file which I will then convert to MP4 using HandBrake. I am very happy with the results and I've found this to be a much faster method.

I appreciate that this doesn't address your main problem. Just a workflow to consider.

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Community Beginner ,
Feb 27, 2019 Feb 27, 2019

Thanks for the tip.This will be last resort.But does it  take more time than the normal procedure?

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Community Expert ,
Feb 27, 2019 Feb 27, 2019

I used to render out an MP4 from After Effects through Media Encoder. However, I have found it faster to render out a high quality MOV file from After Effects and then convert that to MP4 using HandBrake. Again, please note, I have found this to currently be the best workflow for the kinds of projects that I build. I would recommend trying it but you may get different results. HandBrake is free and very easy to use.

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Community Beginner ,
Feb 28, 2019 Feb 28, 2019

Thanks I will keep that in mind

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Community Expert ,
Feb 27, 2019 Feb 27, 2019

If the problem only occurs when you add an mp3 to the project, try to eliminate the problem.

Convert your mp3 in an audio app to another format, like wav or aiff. Then add it to your project. 

If the problem is resolved, the issue is your mp3 file.

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Community Beginner ,
Feb 27, 2019 Feb 27, 2019

That was my first try to convert to wav so Nope it doesn't help.

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Community Expert ,
Feb 27, 2019 Feb 27, 2019

What is the resolution and frame rate of your composition?  H264 is fussy about the resolution it can encode. 

In Media Encoder, try manually setting the resolution to a standard - try 1920x1080, for example.

If you try a different preset, such as Match Source - High Bitrate, does the problem remain?

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Community Beginner ,
Feb 27, 2019 Feb 27, 2019

Resolution of composition is 1920 x 1080 and frame rate is 29.97.I tried a render by manually setting resolution but no it has same issue.Also I tried with with match source high bitrate but still same problem. Everytime 0 size file is made a xmp file is also made.Is there a log or something which I can debug?.

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Community Expert ,
Feb 28, 2019 Feb 28, 2019

Try rendering using Media Encoder instead of the Render Queue in After Effects.

Good luck

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Community Beginner ,
Feb 28, 2019 Feb 28, 2019

I am using Media Encoder only.

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Community Beginner ,
Mar 01, 2019 Mar 01, 2019
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Update.If I set Audio Format Setting to MPEG instead of AAC.The video exports properly.Why is it so I don't have a clue as for other videos it works

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