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After Effects 2020 play preview problem

New Here ,
Dec 07, 2019 Dec 07, 2019

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I have this problem with After Effects 2020 when is 1 view has problem just when is zoom 100 is okay and when is with 2 view...

how to fix it ?

 

 

Screenshot 2019-12-08 at 12.14.00 AM.pngScreenshot 2019-12-08 at 12.17.23 AM.png

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New Here ,
Dec 07, 2019 Dec 07, 2019

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I'm also having this problem with 2020.

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New Here ,
Dec 10, 2019 Dec 10, 2019

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Im also having this problem.  It works fine when plugged into a monitor, but it just doesnt work on the macbook pro monitor.  

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New Here ,
Dec 10, 2019 Dec 10, 2019

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Im running the most recent creative cloud, after effects 2020, osx and using a macbook pro 2019 purchased 2 weeks ago.

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Adobe Employee ,
Dec 10, 2019 Dec 10, 2019

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Hi all,

 

Sorry for the preview glitches on After Effects. This is a known issue with After Effects version 17.0 on the new 16inch Macbook Pro. The updated version 17.0.1 has been released with a fix. You can update After Effects to the latest version and things should work smoothly again.

Looking forward to your response.

 

Thanks,

NKush

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