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After updating I notice when selecting keyframes and moving them, they don't stay put. I guess it's hard to explain but normally I can click, drag a keyframe and when I release the mouse button it releases...but now the keys seem to move slightly in the direction my mouse is moving, so I have to reposition them. Do any of you have this issue?
MX Master 2
Win11
RTX 2080, Studio Driver 527.56
Hi all,
This issue has been resolved in the latest After Effects release (version 23.2.1). Please update to the latest patch and let us know if it works for you.
Thanks,
Rameez
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Check your mouse settings. It seems it is hyper-sensitive and you need to tone it down. AE is not a game, after all.
Mylenium
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Never said it was a game. And I've troubleshot the mouse and system/graphic settings before posting, I'm not a noobie. Different mice are giving me the same issue ONLY with this version of After Effects, and I've never had this problem prior. I've tried the latest drivers, fallen back to older drivers, and turned my mouse on and off again...but this issue is still persistent with 23.1.
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I'm experiencing the exact same issue after updating using my MX Master 3 mouse... very annoying
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Hi @Los O,
Sorry to hear about this.
Would it be possible for you to screen-record the issue for us?
If you have time, can you try to roll back to After Effects 23.0 temporarily and let us know if you experience the same behavior in the previous version?
Thanks,
Rameez
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same issue with four of our machines when we update to 23.1, here's a video capture to hopefully show what's going on.
We have updated our mouse drivers, video drivers. Done anything that we can think of in terms of mouse speed, hardware acceleration, caches.
We have a machine still running 23.0, and it doesn't have the issues.
Thanks!
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LOGITECH G402
Windows 10
Quadro RTX 5000 Driver Version 528.24
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Hopefully your team are still looking into this. We've installed ver23.2 and the issue still persist.
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THIS seems to be showing exactly what I'm experiencing. I've rolled back to a previous version to get rid of the annoyance.
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Same issue my end, on 2 different machines running windows (10 on one, 11 on the other). All drivers up to date, etc. Definitely filing a bug report as its making the program unusable.
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Update: Rolled back to previous version (23.0) and no issue at all... so definitely something going on in AE 23.1
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Hi all,
Hi all,
The After Effects team has worked on a fix for this issue which is now available in the latest After Effects Beta v23.3 (x36). Some users have reported that it's working as expected on their end in the Beta build. If you could download the Beta on your machine from the CC desktop app and confirm that it's working for you too, that would be great.
Please note that After Effects Beta will be a separate installation and will not overwrite your existing stable After Effects version.
Thanks,
Rameez
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Thanks for the update! timeline performance seems to be much snappier already and the keyframe issue hasn't happened yet, will monitor throughtout the days work and report back if issue persists.
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I agree. The issue seems to be fixed and the UI seems a lot snappier with key frames. So far so good. Thank You @Rameez_Khan for keeping us up to date.
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Hi all,
This issue has been resolved in the latest After Effects release (version 23.2.1). Please update to the latest patch and let us know if it works for you.
Thanks,
Rameez
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The new update seems to be working fine so far. Thanks.
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The issue, where the mouse continues to drag, even after releasing it, seems to have returned in 24.1.0 (Build 78). Please advise.