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After Effects 24.0.3 (Win 11) constant "Low Memory Errors" with 192GB installed

Community Beginner ,
Dec 07, 2023 Dec 07, 2023

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Multiple times per day I'm getting hit with low memory errors in After Effects. I've followed the suggested fixes to no avail. This occurs with small composition, large compositions, 3D work, 2D, there doesn't seem to be a common thread.

 

I have a ridiculous amount of RAM installed (192GB) and allocated plenty to AE (168GB). I've uninstalled and reinstalled the app, purged memory and cache, disabled Mercury transmit, enabled/disabled hardware acceleration. I don't have any problems with the other Adobe apps or 3D software, and the RAM has been thoroughly tested.

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Crash , Performance

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Community Beginner ,
Dec 08, 2023 Dec 08, 2023

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Im going to follow this thread, as i have same problem.

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Community Beginner ,
Dec 08, 2023 Dec 08, 2023

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Other relevant system info
CPU: Intel 13900K
GPU: RTX 3080
DEDICATED SCRATCH DISK: 2TB

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Adobe Employee ,
Apr 10, 2024 Apr 10, 2024

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Can you install the latest version of After Effects and see if the issue persists?

Let us know. I am moving this thread from Bugs to Discussions for now.

 

Thanks,

Nishu

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Community Beginner ,
Apr 15, 2024 Apr 15, 2024

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Updated After Effects, issue still persists.

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Community Expert ,
Apr 15, 2024 Apr 15, 2024

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Have you tried resetting preferences settings ?

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Community Beginner ,
Apr 15, 2024 Apr 15, 2024

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Yes, I did a full uninstall and reinstall of AFter Effects just to make sure. Updated my BIOS, GPU Driver and Windows as well.

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Community Expert ,
Apr 15, 2024 Apr 15, 2024

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Which windows version are you using? 
Did you try downgrading to after effects 2023  / 2022 and see if you still have the issue? 

 

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Community Beginner ,
Apr 15, 2024 Apr 15, 2024

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Windows 11 Pro
Ver 23H2
AE 2023 has the same problem

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Community Beginner ,
Apr 15, 2024 Apr 15, 2024

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The problem has gotten dramatically worse, happening more frequently on even less complicated compositions.

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Community Beginner ,
Apr 15, 2024 Apr 15, 2024

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I suspect the error is not system RAM related, but Video RAM related and the error does/can not distinguish between the two. It's almost always followed by a GPU driver crash.

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Community Expert ,
Apr 15, 2024 Apr 15, 2024

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LATEST

try deleting the Graphic card driver, the. Reinstall the most recent version , make sure to reset AE preferences before running the App. 

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