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1

After Effects 25.3.2 "std exception" Crash on macOS 15.6 (24G84) - Exhausted All Fixes

New Here ,
Aug 11, 2025 Aug 11, 2025

Hello Adobe Community,

I'm experiencing persistent "std exception" crashes in After Effects 25.3.2 running on macOS Sonoma 15.6 (24G84). After six hours of troubleshooting, I'm at a dead end. Here's what I've tried:

-Full Creative Cloud clean install (using Adobe Cleaner Tool)
-Font management: Disabled third-party fonts, cleared font caches (as someone suggested)

-Cache reset: Deleted Preferences, MediaCache, DiskCache, GPUCache
-Terminal checks: Ran disk utility and permission repairs
-Version testing: Tried multiple AE versions with same issue

Capture d’écran 2025-08-11 à 19.49.50.pngCapture d’écran 2025-08-11 à 19.56.41.pngCapture d’écran 2025-08-11 à 19.34.02.pngCapture d’écran 2025-08-11 à 22.03.00.png

TOPICS
Crash , Error or problem , Freeze or hang
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Adobe Employee ,
Aug 11, 2025 Aug 11, 2025
LATEST

Hi Delphine,

Thanks for sharing the team's answer with the community. Did you try what he said might work for you? See this discussion: https://adobe.ly/3Hhaqdn.

 

I noticed that there are some fixes along these lines in the Beta version. You may want to experiment with that with a test project. Then, you'd know that the fix is on the way for you. 

 

Cheers,
Kevin

 

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio
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