After Effects: Auto Switching to Mercury Software Only

New Here ,
Apr 20, 2022 Apr 20, 2022

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Hi there!

I have a problem where After Effects keep switching to Mercury Software Only by itself without me switching it. Yes, I'm always using Mercury GPU Acceleration (CUDA). No idea why it does this and it's quite annoying.

I tried searching around for solutions but I can't seem to find one or maybe it's just me who's encountering this.

Any ways to turn this off? I mean the auto switching. I don't want this option or want this to happen all the time as it slows down my workflow.

Thanks in advance!

PS: Please see attached for more info or let me know if there are any other information that I should provide to get this fixed.

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Error or problem , How to , Performance , Preview

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Adobe Community Professional ,
Apr 20, 2022 Apr 20, 2022

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That's very strange.  I've not heard of that before.  Have you tried resetting your preferences?  

Hold down CTRL/CMD + SHIFT + ALT/OPTION(?) when starting AE.  A dialogue should pop up asking if you want to delete your preferences.  

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New Here ,
Apr 20, 2022 Apr 20, 2022

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Yes, did that. I've experienced this on a couple of versions as well of AE and still the same. No updates about it either.

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New Here ,
Apr 20, 2022 Apr 20, 2022

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PS: I'm using multiple plug-ins and scripts. Do those affect the problem I'm encountering?

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Adobe Community Professional ,
Apr 20, 2022 Apr 20, 2022

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I'd be shocked if a plugin can force a change to render settings.  Do any of the scripts have output controls?

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New Here ,
Apr 20, 2022 Apr 20, 2022

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An extension that I'm using called Motion Factory does it a lot.

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New Here ,
Apr 20, 2022 Apr 20, 2022

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But either way, is there a solution where I can stop that extension to change my render settings via Preferences?

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