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After Effects Black Screen

Explorer ,
Mar 12, 2024 Mar 12, 2024

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So, First of all this is very dissapointing from a subscribers point of view, I pay monthly and for what, to have a sudden clitch which is just halting my work. 

I've been workin 2 weeks on this project and it all worked fine, just one moment suddenly, this very composition went black and doesnt preview anything. 

I did try other things, such as clearing the cache and copying all files to other comps, none works. 
It is not black on other compositions with similiar complexicity. 
I am using AE 2024, just a comp with 3D layers and one Camera. it was working fine and suddenly turned black. maybe anyone has a solution? PS this is dissapointing... I did not pay to write esseys on forums, I payed so my software runs normally.

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correct answers 1 Correct answer

Explorer , Mar 12, 2024 Mar 12, 2024

Solved - Seems like a BLUR effect I added, stressed the composition and it all went black and did not preview. Just deleting the blur, made the whole comp come back..

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Explorer ,
Mar 12, 2024 Mar 12, 2024

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Solved - Seems like a BLUR effect I added, stressed the composition and it all went black and did not preview. Just deleting the blur, made the whole comp come back..

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Adobe Employee ,
Mar 12, 2024 Mar 12, 2024

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Which specific Blur effect was it?

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Explorer ,
Mar 18, 2024 Mar 18, 2024

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Gaussian blur if I am spelling it right.

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Adobe Employee ,
Mar 12, 2024 Mar 12, 2024

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Hi @Knika35818233tlva,

Black frames usually indicate an issue with your GPU.
If you re-add the effect and put your project in "Software-Mode Only", does the black frame issue go away?

You can do this by opening Project Settings. 

Screen Shot 2024-03-12 at 11.58.51 AM.png

 

If it turns out that the black frame is only visible when you are in GPU-mode, then this could indicate an issue with your GPU. You may want to update the drivers. 

It's also a good move to make sure the Blur that you're choosing is GPU-acccelerated. These effects have an icon with an arrow. They have been optimized to work more performatively. 

Screen Shot 2024-03-12 at 12.03.47 PM.png

 

Cheers,
Dacia 

- Dacia Saenz, AE & PR Engineering Teams

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Explorer ,
Mar 18, 2024 Mar 18, 2024

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thank you for support

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