• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

after effects crash

New Here ,
May 25, 2024 May 25, 2024

Copy link to clipboard

Copied

Hi, i am trying to open a new composition. i select files and new file from cinema 4d and my after effects crashes. is there a fix for this?

this is what i get after the crash 

"

Last log message was: <5401688> <QT.Afterburner> <5> Hardware support detected for ap4h "


 

TOPICS
Crash , Error or problem , Freeze or hang , How to , Performance

Views

65

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
May 26, 2024 May 26, 2024

Copy link to clipboard

Copied

LATEST

The issue would be related to the codec of ap4h in ProRes. Does your project include the codec file? You may need to convert it to something else.

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines