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After effects Eror

Community Beginner ,
Mar 05, 2021 Mar 05, 2021

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Hello, when I try to export Motion graphic Template from Essential Panel I always get an error: Unable to execute script at line 0. After Effects error: Can not run a script while a modal dialog is waiting for a response.

The export is ok and I can use the template normally in Premiere Pro, although I always get an error. Can anyone know what is an issue. Yesterday I installed a new plugin from the creative cloud, after that, I got this error. I uninstalled the plugin, but the error stayed. Does anyone know what can I do? This error is kind of annoying.

Thanks for the help.

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Crash , Error or problem

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correct answers 1 Correct answer

Guide , Mar 08, 2021 Mar 08, 2021

It sounds like some kind of permissions error on your disk maybe? Have you reset the After Effects preferences? What location did the plugin install to? Open this location and check that the file permissions have not been changed by the plugin? Then I would do a complete uninstall, removing all preferences, then resintall.

 

If this fails you might need to run the CC cleaner before reinstalling.

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Community Beginner ,
Mar 05, 2021 Mar 05, 2021

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ae17_7 error.pngThis is an error.

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Community Expert ,
Mar 05, 2021 Mar 05, 2021

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If you have set up your Preferences/Scripting and Expressions to Allow Scripts to Write Files and Access the Network and you still have problems then there is something wrong with the Master comp you are trying to export.

 

Check preferences first. If that does not fix the problem we need a complete workflow description, screenshots showing the modified properties of the layers you are using (uu is the shortcut), and the flowchart if you have nested comps (pre-comps) in your project. Embed the screenshots using the toollbar so we can see them. You may even have to share the file. 

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Community Beginner ,
Mar 05, 2021 Mar 05, 2021

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Hello, even if I create a new file from scratch, and just put some properties in Essential Graphics and export Motion Graphic Template I always get this error. I tried to uninstall AE and install it again and the error didn't disappear. Here is my picture of this simple file, when I get an error. Thanks.

file-1.pngfile-2.png

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Community Expert ,
Mar 06, 2021 Mar 06, 2021

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It's not going to work until you fix your preference settings to allow scripts to write.

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Community Beginner ,
Mar 07, 2021 Mar 07, 2021

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Hello, these are my preference settings. What do I need to change to fix this problem?

preferences.png

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Guide ,
Mar 08, 2021 Mar 08, 2021

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It sounds like some kind of permissions error on your disk maybe? Have you reset the After Effects preferences? What location did the plugin install to? Open this location and check that the file permissions have not been changed by the plugin? Then I would do a complete uninstall, removing all preferences, then resintall.

 

If this fails you might need to run the CC cleaner before reinstalling.

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New Here ,
Mar 08, 2021 Mar 08, 2021

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Hello, this worked. I deleted preferences and reinstall After Effects. I also used CC cleaner before reinstall the new version. Thanks for the help.

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Guide ,
Mar 08, 2021 Mar 08, 2021

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Happy it helped, thanks for letting me know 🙂

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