After Effects error: Can't import as a sequence. Found no matches for the selected file name.

Community Beginner ,
Mar 17, 2020 Mar 17, 2020

Copy link to clipboard

Copied

AfterEffects_Error_ImportImageSequence.jpg

I get this error when importing an image sequence in to After Effects 2020 (Version 17.0.4 (Build59)). The funny thing is that it works just fine when importing the very same image sequence in the previous version of After Effects (Version 16.1.3 (Build 5)) ... This means I can't use the latest version of After Effects, since I work with image sequences all the time. Have anyone else encountered this problem and/or have a solution or workaround?

TOPICS
Error or problem, Import and export

Views

2.9K

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Mar 17, 2020 Mar 17, 2020

Copy link to clipboard

Copied

You have not provided any info about the actual file naming, file types, storage locations and so on, so we can't realyl tel lyou anything. Aside from AE being buggy as hell these days something specific could be going on that could be easily fixed like renaming a folder. Impossible to know with no specific info at hand.

 

Mylenium

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Mar 17, 2020 Mar 17, 2020

Copy link to clipboard

Copied

Sorry about that. I will try to fill in the blanks here ... The syntax of the file names in the image sequences I use all look similar to this: 'Speaker04_Handle_00000.jpg'. The error appears no matter the file-type (JPG, PNG, TIFF etc.). The image sequences are all stored on my local SSD harddrive (C:). I am running After Effects in the latest version of Windows 10 (64 bit) on my workstation, which is a DELL Precision / Intel Xeon CPU E5-2687W v4 @ 3.00Ghz. I am not sure if there are any other information that would be relevant to solving this problem, but please let me know if there is. 🙂   

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Mar 17, 2020 Mar 17, 2020

Copy link to clipboard

Copied

Have you checked your Windows Update status and/ or recently installed other apps? The issue with some file format handlers appears to be related to botched DLLs being installed, so manually re-installing the MSVC 11 DLLs and such may actually fix it.

 

Mylenium

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Mar 19, 2020 Mar 19, 2020

Copy link to clipboard

Copied

Thanks, though I'm not sure how to do that, but I will find out and give it try. I will update you on the outcome. Thanks again. 🙂 

 

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
May 23, 2020 May 23, 2020

Copy link to clipboard

Copied

Hi 

I am facing the same issue with the latest version. Were you able to solve the isuue? Can you share the solution please. Thanks

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jun 19, 2020 Jun 19, 2020

Copy link to clipboard

Copied

Hi

I just discovered that the problem occurs when I try to import image sequences from a 'mapped network drive' -folder. But if I import the same image-sequence from the same location on my hard drive, but using the local path (c:/...) instead, solves the problem. This quirk is only in the 2020 version of After Effects, which I think is a bit odd, since linking to an image-sequences from a 'mapped network drive' -folder still works just fine in the 2019 version.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jun 19, 2020 Jun 19, 2020

Copy link to clipboard

Copied

Can you suggest a fix for Mac. I am still facing the problem. Tried changing the location of the folder to desktop too still didnt work.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jul 13, 2020 Jul 13, 2020

Copy link to clipboard

Copied

Looks like giving AE 2020 "Full Disk Access" permissions solves the issue (at least for me).

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Feb 28, 2021 Feb 28, 2021

Copy link to clipboard

Copied

Thanks! this worked for me too.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Mar 05, 2021 Mar 05, 2021

Copy link to clipboard

Copied

How do you give AE 2020 "Full Disk Access?"

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Mar 05, 2021 Mar 05, 2021

Copy link to clipboard

Copied

on Windows 10, not a Mac....is there a way?

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jun 15, 2021 Jun 15, 2021

Copy link to clipboard

Copied

Confirmed this is a problem still with AE 2021 (Windows 10).  No idea how to fix this

 

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Jun 16, 2021 Jun 16, 2021

Copy link to clipboard

Copied

I have the same issue! Copying files to a local drives is a workaround, but not a good permanent solution. Hoping for more information on a fix!

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jun 16, 2021 Jun 16, 2021

Copy link to clipboard

Copied

Yep, I had the same solutionm as MarkusEker. If you transfer the sequence to a local drive/desktop/something like that, it should link up fine. It should even work if you then move it BACK to the same place....almost like you're tricking AE into thinking its a new/different sequence.

 

It's very silly solution, but at least it's a fix...

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Jun 28, 2021 Jun 28, 2021

Copy link to clipboard

Copied

Is there any solution to this besides the workaround? Is this a windows issue or is it an After Effects issue? Why is it working with older After Effects?

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jun 28, 2021 Jun 28, 2021

Copy link to clipboard

Copied

I dont know of any other solution besides the one I posted above. I work on a Windows, but something tells me its an AE glitch that some things just get lost in translation. 

 

I've also ONLY noticed when I grab a collected / zipped project from someone else, almost like something got corrupted or messed up during the collecting process...

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jun 28, 2021 Jun 28, 2021

Copy link to clipboard

Copied

This function is broken all the way back to 17.0.1.  Version 17.0 seems to work correctly, but this must be fixed as it's an essential feature for AE!  Shocked that it's been overlooked for so many versions now!!

 

Please make this a priority!

 

Thank You,

Ramy

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jul 06, 2021 Jul 06, 2021

Copy link to clipboard

Copied

LATEST

Dragged and dropped whole PNG folder into the AE. It worked for me and a couple of Co-workers.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines