Copy link to clipboard
Copied
Hello, everytime I open AE, I get this error message, I've never used AE on this pc, so it's odd.
I've tried to reinstall, and deleting AE folder in roaming.
Copy link to clipboard
Copied
Sorry, but that's useless. You haven't even provided the most basic system info, much less anything more palpable such as the actual crash info. You need to be much, much more specifc.
Mylenium
Copy link to clipboard
Copied
So like this?
Copy link to clipboard
Copied
Hi Kristian,
Sorry for the crash.
Thanks for sharing the system specifications. However, we'd need a few more details to troubleshoot the issue properly.
Please check out the following article and try the suggestions mentioned in it: https://community.adobe.com/t5/after-effects-discussions/faq-how-to-fix-common-after-effects-crashes...
We're here to help, just need more info.
Thanks,
Nishu
Copy link to clipboard
Copied
Copy link to clipboard
Copied
the version are 22.2
Copy link to clipboard
Copied
Sorry, couldn't understand that. If you found the log files, you can attach them here or share a download link to them.
Also, are you using any third-party plug-ins or scripts?
Let us know.
Thanks,
Nishu
Copy link to clipboard
Copied
Hello, I am not using any third-party plug-ins, since I've never had after effects opened on my computer before