• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

After Effects Error: Illegal XML character "”in string

New Here ,
Mar 17, 2018 Mar 17, 2018

Copy link to clipboard

Copied

Im having this problem when i import any image (png, ai, psd, anything). AE is interpreting the image as offline.

But when i close and open the after effects, the image is there.

Anyone having this same problem and found a solution?

thks !

After Effects Error: Illegal XML character "”in string....

     Screen Shot 2018-03-17 at 7.34.43 PM.png

Views

17.8K

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Employee , Apr 17, 2018 Apr 17, 2018

Hi FredBelchior,

Our agents can likely assist you. Go here to reach them: Contact Customer Care Let us know how it goes.

Thanks,
Kevin

Votes

Translate

Translate
LEGEND ,
Mar 18, 2018 Mar 18, 2018

Copy link to clipboard

Copied

Start by not storing your stuff on your desktop. Typical Mac nonsense.

Mylenium

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Mar 18, 2018 Mar 18, 2018

Copy link to clipboard

Copied

thanks for the tip, but didnt work =/

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Mar 26, 2018 Mar 26, 2018

Copy link to clipboard

Copied

Still struggling with this, fredbelchior? Let us know so we can assist.

Thanks,
Kevin

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Mar 29, 2018 Mar 29, 2018

Copy link to clipboard

Copied

Yep, still having the same problem =/

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Apr 17, 2018 Apr 17, 2018

Copy link to clipboard

Copied

Hi FredBelchior,

Our agents can likely assist you. Go here to reach them: Contact Customer Care Let us know how it goes.

Thanks,
Kevin

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
May 31, 2018 May 31, 2018

Copy link to clipboard

Copied

I'm having this exact same problem. Can't import anything into AE, and receive the same 23:0 message display.

Did you find a solution?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
May 31, 2018 May 31, 2018

Copy link to clipboard

Copied

Turns out the error only occurred when trying to import files that existed in the same folder as the project.

Seem to have found a fix though.

Simply renamed the folder the project (and the files) lived in to something else.

I don't know what caused AE to hate that particular folder and it's name.

There was nothing unusual about the characters in it's name. Was working perfectly for weeks until the error suddenly began appearing.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Apr 29, 2021 Apr 29, 2021

Copy link to clipboard

Copied

Thanks, this worked for me. Just had to create a new folder, cut everthing out of the old one, put it in the new one and everything worked again... totally random error

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jul 20, 2021 Jul 20, 2021

Copy link to clipboard

Copied

Just keep hitting return, eventually the error disappears

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Mar 17, 2022 Mar 17, 2022

Copy link to clipboard

Copied

LATEST

This worked for me. By far the quickest solution. I hit "enter" 5 times and it disappeared and my changes immediately propagated.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines