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After Effects error: There was an error processing this PDF document. (1074397201)

New Here ,
Jun 15, 2017 Jun 15, 2017

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Just in case someone else encounters this issue. We have Macs and PCs in our office. We were getting the following two errors on PCs after packaging up a recent project:

After Effects error: There was an error processing this PDF document. (1074397201) ( 50 :: 29 )

After Effects error: cannot reopen an open file. ( 3 :: 130 )

Followed by AE crashing.

Macs opened the packaged project with no errors.

SOLUTION: Prior to packaging, move all assets into folders with PC acceptable names (no \ / : * ? " < > | allowed). We usually do this but missed a folder with a "/" which was translated into an unreadable character (for PC) in the directory structure of the packaged project.

FEATURE REQUEST: A more meaningful error code(s) would have been helpful in tracking down this issue.

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New Here ,
Oct 24, 2023 Oct 24, 2023

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Amazing that this issue is from 2017 and here in 2023 we're still getting the same wildly unhelpful error message for the same issue. Great job, Adobe

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