Copy link to clipboard
Copied
I ve beend using after effects for a long time. REcently i changed my laptop with a Lenovo Legion Y520. Way better than my old laptop. All drivers are uptodate, i even istaled a SSD. But my after effects keeps crashing!!! I open it , it opens i create a new composition and it crashes, sometimes i cant even open it because it crashes . I reinstaled the program a milion times, I even reinstaled window ( this is how desperate i am ) and nothing . I dont understand.
Copy link to clipboard
Copied
Hello,
What kind of graphic card do you use in Y520?
Copy link to clipboard
Copied
Nvidia Gtx 1050
Copy link to clipboard
Copied
Hello,
The ray tracing version of GTX 1050 may be newer than that in After Effects. I would recommend you download and update optix.1.dll from Nvidia web site? You replace it. It is located at this below.
C:\Program Files\Adobe\Adobe After Effects CC 2018\Support Files
Find more inspiration, events, and resources on the new Adobe Community
Explore Now