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After Effects not opening on a Macbook Air

New Here ,
May 31, 2018 May 31, 2018

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Hey everyone,

I have a Macbook Air High Sierra, processor 1.6 GHz Intel Core i5.

Adobe After Effects opens but when I try to open a project or create a new one, nothing happens. I don't get an error message nor does the program crash. After Effects is up-to-date and I've tried uninstalling/reinstalling to no avail.

Any ideas?

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correct answers 1 Correct answer

Community Expert , Jun 01, 2018 Jun 01, 2018

How much RAM does your machine have? (8GB is the minimum for CC2018.)

Do you ever have a second display attached?

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Community Expert ,
Jun 01, 2018 Jun 01, 2018

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Hello,

What version of After Effects did you install? CC 2018?

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Community Expert ,
Jun 01, 2018 Jun 01, 2018

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How much RAM does your machine have? (8GB is the minimum for CC2018.)

Do you ever have a second display attached?

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New Here ,
Jun 01, 2018 Jun 01, 2018

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Dang, yup. I had a second display last time I used the software. I fixed it. THank you!

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