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After Effects: Only half my image is showing up

New Here ,
May 12, 2021 May 12, 2021

I recently made an anamation in auto desk maya and rendered it out. I had no problems importing the images into premier pro and then after effects. the next day I re-rendered my animation and now a huge chunk of my images are missing, but only after being used in after effects. I've tried importing the first render but the same problem happened. As you can see in the screenshot the image is the right size but a chunk is missing almost as if it's gone transparent. Has anyone else had this problem and if so, have/what did you do to fix it? Is it that my images are .EXR files?After Effects Problem.JPG

TOPICS
Error or problem , How to , Import and export
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LEGEND ,
May 12, 2021 May 12, 2021

Flush out the disk caches and duble-check your footage interpretation as well as possibly the render and camera settings in Maya. EXR files can have cropped view regions with extra content outside. AE only uses the visible pixel data.

 

Mylenium

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New Here ,
May 12, 2021 May 12, 2021

Thank you so much for you help! I tried what you suggested but unfortunatley ended up having to re render in .jpg format.

I'll check the camera and render settings in maya before I use .EXR's again.

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Enthusiast ,
Jun 03, 2021 Jun 03, 2021

This a bug with the current shipping plug-in and tiled EXRs that are taller than they are wide. You can use the latest AE beta or download the latest version and update your plug-in manually.

 

http://fnordware.com/ProEXR/

 

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Community Expert ,
Jun 04, 2021 Jun 04, 2021

According to the info on the EXR sequence in the Project panel, the footage has an alpha channel. It clearly states Floating Point + (Preremultiplied). If the footage had no Alpha channel it would just say Floating Point. The screenshot also clearly shows that there is an effect applied to the selected layer but I don't know what that is. 

 

If you have an alpha and you want to get rid of it all you have to do is add Effect/Channels/Set Channels>Set Alpha to Full.

 

I don't think you are seeing a bug. Just opening the footage in the footage panel should tell you if I am correct.

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Enthusiast ,
Jun 04, 2021 Jun 04, 2021
LATEST

The round part in the middle shows the alpha is working properly, it's just that the bottom third is missing completely because of the EXR bug.

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