Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
1

After Effects uses up almost all my computer's RAM and causes it to crash

New Here ,
Jun 24, 2021 Jun 24, 2021

Every time I use After Effects, it gradually uses up all my computer's RAM. It also crashes other programs; blacks out the screen temporarily multiple times; or blacks out and freezes, which forces me to do a hard shutdown.  Is this due to an issue within my computer, or within After Effects?

 

 

 

Dell XPS 15 7590

NVIDIA GTX 1650 4 GB

Intel i7 9750H 6-Core

16 GB RAM

1 TB SSD

TOPICS
Crash , Error or problem , Freeze or hang , Performance
3.2K
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Enthusiast , Jun 25, 2021 Jun 25, 2021

Go into AE's memory preferences and increase the RAM reserved for other applications. If AE has permission to use a lot of RAM it might do that and your machine will start swapping.

Translate
Valorous Hero ,
Jun 24, 2021 Jun 24, 2021

16GB of RAM to run AE isn't much - it's the basic System Requirements for AE today. To help AE perform better, minimize the use of other applications, concurrently. If you're Web browsing, lessen the number of Opened Tabs. You will also want to experiment with the amount of RAM allocated to AE (and other apps) in AE's Preferences, in the Memory & Performance section.

Very Advanced After Effects Training | Adaptive & Responsive Toolkits | Intelligent Design Assets (IDAs) | MoGraph Design System DEV
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Valorous Hero ,
Jun 26, 2021 Jun 26, 2021
LATEST

Good point from Andrew and Myleneiun. I forgot to specifically mention the GPU although this was alluded to when I touched on reducing the number of apps used concurrently with AE - these affect RAM as well as VRAM (GPU). So, ensure you have the latest or best-working drivers (there are occasions, although very uncommon, where the latest drivers may cause issues).

Very Advanced After Effects Training | Adaptive & Responsive Toolkits | Intelligent Design Assets (IDAs) | MoGraph Design System DEV
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jun 24, 2021 Jun 24, 2021

In addition to Roland's great advice, the screen going black may imply an issue with your graphics processor.  Make sure you've installed all the latest OS and GPU driver updates.  Experiment with software-only rendering from the AE Preferences menu to see if it makes things better or worse.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Jun 24, 2021 Jun 24, 2021

Those are plain and clearly driver crashes. As @Andrew Yoole suggested, update your graphics driver, its settings and also check your hardware acceleration preferences. Same for cache settings and associated storage drivers for your SSD. Contrary to what @Roland Kahlenberg said, working memory is not the issue. This is simply not how this stuff works and 16 GB is still plenty unless you are working full 4k or 8k all the time...

 

Mylenium

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Enthusiast ,
Jun 25, 2021 Jun 25, 2021

Go into AE's memory preferences and increase the RAM reserved for other applications. If AE has permission to use a lot of RAM it might do that and your machine will start swapping.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines