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after effects warning unable to import file

New Here ,
Oct 31, 2019 Oct 31, 2019

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I can not to open my AE project file. help me please?

error.jpg

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Valorous Hero ,
Oct 31, 2019 Oct 31, 2019

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A few users have been able to open such AEPs by starting off with a blank AEP and then IMPORTING this AEP. See if this helps.

Motion Graphics Brand Guidelines & Motion Graphics Responsive Design Toolkits

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New Here ,
Oct 31, 2019 Oct 31, 2019

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thank you for suggestion. i am try already. but i can not open yet.

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Valorous Hero ,
Oct 31, 2019 Oct 31, 2019

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Ouch!!! You'll have to look for an older version of the AEP. This sort of things happen. You'll have to make it a habit to save and increment your filename.

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Community Beginner ,
Dec 04, 2022 Dec 04, 2022

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Hi I am experience the same problem but I can not import in an existing or new file any kind of file. When I choose the file and click open it doesn't close the window. Iam using the last version of After Effect in a mac. I will appreciate if you could give me any suggestion of what the problema might be. Thanks

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Adobe Employee ,
Dec 06, 2022 Dec 06, 2022

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Hi laurel17,

 

Sorry for your issue.

Do you get the same error? Is it happening only with After Effects or with the media files as well? What are your system specifications (CPU, GPU, RAM, OS version)?

Let us know, we're here to help.

 

Thanks,

Nishu

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