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After Effects won't lauch after Win 10 update

New Here ,
Mar 02, 2022 Mar 02, 2022

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After having update to Windows 11, After Effects is not opening. It gets stuck on the message Initializing Mediacoder until it closes or crashes or if I force crash. I updated, uninstalled, installed and installed a few versions back ans nothing seems to solve it. I already updated my graphics processor and nothing seems to solve this. 

TOPICS
Error or problem , FAQ , Freeze or hang , Performance , User interface or workspaces

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Adobe Employee ,
Mar 03, 2022 Mar 03, 2022

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Hi mariannac99297993,

 

Sorry for the crash.

Can you try running After Effects as administrator (right-click After Effects icon and select Run as administrator)? If that doesn't help, try creating a new user account in your computer for testing and run After Effects in it.

Let us know how it goes.

 

Thanks,

Nishu

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