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After iMac update, my After effects and Premiere work much slower. Somebody have an idea how to fix this?
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This is a known issue. Since this sounds like an older Mac install AE 2022.
Mylenium
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System details, please. I'm on an M1 MacBook Pro most of the time and it's zippy as can be, but I am careful as can be.
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Hi there,
Please share system details, as Rick mentioned. Your post has generic information, and it's not a known issue.
Meanwhile, here are a couple of steps that you can try to improve the performance:
Thanks,
Rameez
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System details are:
MaOS Ventura 13.2
Processor: 3,8 GHz 8-Core Intel Core i7
Graphics: AMD Radeon Pro 5500 XT 8 GB
Memory: 8 GB 2667 MHz DDR4
Also, where can I speak/chat with real adobe support agent like it was before few months when I had a problem?
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Your computer doesn't have enough memory to run After Effects smoothly. Check the system requirements here: https://helpx.adobe.com/after-effects/system-requirements.html
If you want to get in touch with Adobe chat support, follow this link: https://helpx.adobe.com/contact.html
Thanks,
Rameez