Audio not working when I preview the video in the 2014 Version of After Effects

[Pug Dude]

So yeah I use the CC 2014 Version and the audio is there when I preview the video, kinda hard to edit something to fit the audio for me atleast

*Title edited by Moderator to reflect the product name

[Rameez_Khan]

Hi Pug Dude, 

Your title says that the audio isn't working but your post mentions that the audio is there when you preview the video. I understand that you're not hearing audio, is that correct?

Can you post a screenshot of the Preview panel? Is Play audio in preview selected? 

Let us know.

Rameez

[kirkeric]

Same question but I'm going to guess you meant to say "the audio is NOT there when I preview....".  Question.  Has it been there before with this same footage?  Does audio work on other footage or does this currently affect all footage?  Sometimes, it's as easy is reloading the footage (or replace with same clip so all effects remain).  But I have seen an instance where the audio only had one channel (left or right) and if your system does not play in stereo, it could very well be playing and not hear it.