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Black screen problem in AE

New Here ,
Aug 29, 2020 Aug 29, 2020

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Quando importa video o immagini c'è sempre una schermata nera. Sono andato su File> Impostazioni progetto> Rendering video ed effetti> Usa solo software Mercury e non è cambiato nulla. Ho bisogno della risposta il prima possibile.

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Error or problem

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LEGEND ,
Aug 29, 2020 Aug 29, 2020

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Without any system info and other details we can't tell you much. The usual applies: Start by updating your system's graphics driver.

 

Mylenium

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New Here ,
Aug 31, 2020 Aug 31, 2020

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Processor Name: AMD Ryzen 2700x

  Processor Speed: 3.7 GHz

  Number of Processors: 1

  Total Number of Cores: 8

  Total L1 Cache: 768KB

  Total L2 Cache: 4MB

  Total L3 Cache: 16 MB

  Memory: 16 GB

  GPU: NVIDIA GeForce GTX 1660 super

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Community Expert ,
Aug 29, 2020 Aug 29, 2020

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Utilizza questo pulsante per caricare le immagini.

Captura de pantalla 2020-08-29 a la(s) 12.17.36.png

E poiché non abbiamo informazioni sufficienti, posso suggerirti di aggiornare After Effects il più possibile, aggiornare i driver della GPU, aggiornare il tuo sistema operativo, ripristinare le preferenze, fare doppio clic sulla sequenza nel pannello Progetto, ecc. 

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New Here ,
Aug 31, 2020 Aug 31, 2020

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After Effects, Windows 10, and the GPU drivers are up to date

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