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Everytime I try to import my psd file i want to animate it just turns black or doesnt load. it's in RGB, i've done things like this before so I don't think it's my computer specs. When it does "load" and its a black screen; when turning on transparency, the transparent background pops up.
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Hi XRD,
Sorry for your issue.
Could you share the following details:
Let us know, we're here to help.
Thanks,
Nishu
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Thanks for the details.
Would you mind sharing a screen recording of the issues that you're getting? It'll help us to report the issue.
Looking forward to your response.
Thanks,
Nishu