Copy link to clipboard
Copied
Copy link to clipboard
Copied
Hi,
I'm sorry about the issue. Could you share more details so I can understand what's going wrong? Please mention your current After Effects version, any effects used, and if this issue is seen while previewing or exporting.
I have moved this post to Discussions to collect more info.
Thanks,
Ishan
Copy link to clipboard
Copied
Copy link to clipboard
Copied
Hi,
I got your message. What kind of footage are you working with? Let me know.
Thanks,
Kevin
Copy link to clipboard
Copied
Copy link to clipboard
Copied
Thanks for getting back. Footage recorded on a phone can cause such issues in some cases. You can try transcoding the media using Media Encoder and see if that helps. If it doesn't, please share a screen recording of the full UI of After Effects demonstrating the issue.
Happy to help.
Thanks,
Nishu
Find more inspiration, events, and resources on the new Adobe Community
Explore Now