• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Can not Import PNG Files into After Effects 2018

New Here ,
Oct 30, 2017 Oct 30, 2017

Copy link to clipboard

Copied

After updating to 2018 on the mac. I can no longer import png files into my projects. PNG files are greyed out, but JPGs and PSDs still seem to import.

Is there a solution here?

Views

2.6K

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Nov 10, 2017 Nov 10, 2017

Copy link to clipboard

Copied

Hi JamesM,

Anything odd about this .PNG file? Does it carry transparency, etc.?

Thanks,
Kevin

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Nov 20, 2017 Nov 20, 2017

Copy link to clipboard

Copied

Same issue. lost connections to all my previous PNGs...

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Nov 20, 2017 Nov 20, 2017

Copy link to clipboard

Copied

Does this happen with any PNG? Can you upload one of those so we csn try it here?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Nov 23, 2017 Nov 23, 2017

Copy link to clipboard

Copied

nothing odd about them. Yes they carry transparency and they've worked on all previous versions of AE. I had to uninstall this version and go back to the previous one. It's understandable that there will be bugs with new versions of any software but this seems pretty big. 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jan 03, 2018 Jan 03, 2018

Copy link to clipboard

Copied

Now I'm missing deadlines! any updates on this issue?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Advocate ,
Jan 03, 2018 Jan 03, 2018

Copy link to clipboard

Copied

LATEST

Can you convert them into the PSD format in Ps then import them into Ae so you don't miss deadlines? 

I was raised on Macs but find I can build a more capable and less troubled system in Windows. 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines