Can not open program After Effects

[patinyah16193340]

[Private mail address removed by Moderator]

[Ten A]

Your post moved from Adobe Creative Cloud to After Effects.

[ToolfarmJP]

Hello,

If you directly double-click the file below to launch After Effects, what message is displayed? Would you let me know more of the specific trouble?

C:\Program Files\Adobe\Adobe After Effects CC 2017\Support Files\AfterFX.exe

[Kevin-Monahan]

Hi patinyah,

Still having trouble? Do let us know if you still need assistance.

Thanks,
Kevin

[patinyah16193340]

The program does not work.

[Kevin-Monahan]

Hi Patinya,

I'm terribly sorry you're still having trouble. Contact us immediately via phone or chat here: Contact Customer Care

If you have trouble reachin gthe phone or chat support, send me a PM.

Thanks,

Kevin