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Hi everyone.
So eaerlier this evening I downloaded Sapphire plugin for AE; I was having some issues with it and a friend suggested just redownloading it, so for some silly reason I just decided to delete all of the Sapphire files (plugins, etc) off my laptop.
However, since I did that, every time I've tried to open AE an error message appears saying: "Can't find Sapphire bundle in /Applications/BorisFX/Saphire 2022 Adobe/config/sapphire-ae64.bundle: file does not exist. Please reinstall Sapphire Plug-ins to fix this problem."
I feel like I've tried everything: I've cleared ALL Sapphire plugin folders, I've reinstalled AE several times, I've reinstalled the sapphire plugins (and yet again deleted them) and literally nothing has worked. As far as I can see, there are absolutely no remaining Sapphire or BorisFX files or folders. I've tried clearing/resetting AE preferences. Nothing's been working, and I know people have had this issue before as I've googled it and tried every possible suggestion/fix, yet nothing has worked. It's gotten to the point where I think I may have to factory reset my laptop and ENTIRELY clear my disc just to be able to ever use AE again, which I don't want to do, because that may not even end up working.
If anyone has a solution for this, or even just any ideas of what I could do, please let me know.
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Could be a permissions issue or your file system retaining an invisible version. I'm not much of a Mac guy, but making liberal use of the File info panel and your Disk Utility surely might reveal something. I'm pretty certain it's something silly that prevents this...
Mylenium
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Check your Mediacore folder and see if you still have Sapphire plugins installed
/Library/Application Support/Adobe/Common/Plug-ins/7.0/MediaCore/
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What if I don't see a "Plug-ins" folder in Common?
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Worked thanks!!
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I can't find the plugins folder under "common" either, how did you fix this?
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Would you download the version from Boris FX web site? It works as a demo mode if the serial number is not entered.
https://borisfx.com/legacy-downloads/?&product=Sapphire&host=Adobe