Comp sent to Media Encoder from After Effects is not showing up

[Lars-Erik Lunden]

I have a similar  problem with the Media Encoder new update.

I send my comp to media encoder and it doesn't appear in media encoder.

When i restart both, After Effects and Media Encoder, nothing changes and it still doesn't work.

I need to export a really specific format, which Media Encorder only exports ( MXF op1a) and at the moment I have no other solutions.

[JohnColombo]

@Lars-Erik Lunden Thanks for reporting this issue, sorry to hear that After Effects comps aren't showing up in the AME. That sounds more like a Dynamic Link-related issue, versus the problem reported in the previous thread where comps show up, but are rendered as black video, so I've moved your post here where others can help with troubleshooting.

For Dynamic Link AE > AME issues, here are the usual troubleshooting steps:

• Restart your computer
• Ensure all dynamiclinkmanager processes are closed before relaunching Adobe apps
• Ensure AME is fully launched before sending the composition from After Effects 

Also, what are your system's specs?

As a workaround, you can export a high-resolution version of your After Effects comp from the Render Queue inside After Effects and then reencode the resulting file to MXF op1a inside AME.

Thanks for reporting this issue and for any further information you can provide,

- John, After Effects Engineering Team 

[Lars-Erik Lunden · Accepted solution]

Hi John!

I reset the preferences on both programs ( AE & AME) and did a restart. Now it seems to work. 

I hope it solved the problem.

Im using MacBook Pro (16-inch, 2021) Apple M1 Max 64gb. I feared that it might be the M1 Max chip problem again, like I had in the beginning of the year with AE RAM preview.

Thanks for the help!

[JohnColombo]

Thanks for the followup @Lars-Erik Lunden, I'm glad that worked!

- John, After Effects Engineering Team  

[nishu_kush]

Hi Lars Erik5F99,

Resetting the preferences of After Effects and Media Encoder has helped users in the older versions.

You can give it a try.

Let us know how it goes.

Thanks,

Nishu

[ashishs19497692]

There are 2 important things to understand to solve this issue -
1. Every version of After Effects has it's own verson of Media Encoder and will only work with each other.
2. After Effects is parent to Media Encoder, meaning updating/installing Ae before updating/installing ME is crucial for the correct dynamic linking

Solution -

a. Uninstall both
b. Install After Effects first
c. Install Media Encoder
d. Open your After Effects project and add to Media Encoder Queue, this will create your first dynamic link.

Hope this helps. 🙂