Copy link to clipboard
Copied
When I load a project into AE 2020, the project assets and timeline loads, but the comp viewer shows "New Composition" and "New Composition from Footage," however both are unselectable - it's almost like a reminent image of them.
There's no getting past it, or opening any files and seeing them in the comp viewer.
Here's what I've tried:
Uninstalling/Reinstalling AE 2020
Resetting/removing the AE prefs
I'm running Mac OS 10.15.4 on a MacPro 2019 / 2.5 GHz 28-Core Intel Xeon W, 192 GB RAM, AMD Radeon Pro Vega II 32GB
Thank you!
Copy link to clipboard
Copied
Hi there,
Sorry for your issue.
Is it happening with a new project as well? What is the exact version of After Effects that you are using: https://community.adobe.com/t5/after-effects/faq-how-to-find-the-exact-version-of-after-effects-you-...
In the meantime, try to do the following: Go to After Effects Preferences > Display > Uncheck Hardware Accelerated Composition, Layer, and Footage Panels and see if that brings any change.
Let us know.
Thanks,
Nishu
Find more inspiration, events, and resources on the new Adobe Community
Explore Now