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Composition window doesn't display anything

Community Beginner ,
Dec 08, 2021 Dec 08, 2021

Hello, I'm having troubles in Adobe After Effects 2022 with the Composition Window.

When I create a new composition in a new project or try to open any project, the Composition Window doesn't display anything. So I can't see any element at all in the screen.

I've tried installing older After Effects versions, and fitting the zoom to 100%.

This works well in other laptop I have, so I guess is something related to the settings or RAM.

 

composition window.png

 

Hope you can help me.

Thanks in advance!

 

Vanesa

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correct answers 1 Correct answer

Community Beginner , Dec 08, 2021 Dec 08, 2021

Finally I could solve this issue!!

It seems that Intel drivers weren't installed correctly yesterday. Today I noticed that there was an update available, so I re-installed it. And now it works well.

 

Thanks very much to everyone for your help.

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LEGEND ,
Dec 08, 2021 Dec 08, 2021

Check your hardware acceleration settings and graphics driver. This behavior typically indicates an issue there.

 

Mylenium

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Adobe Employee ,
Dec 08, 2021 Dec 08, 2021

Hi Vanesa,

 

Sorry for the trouble.

I had a similar issue with the current release of After Effects and updating the Intel GPU driver fixed it for me.

Let us know if it helps.

 

Thanks,

Nishu

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Community Beginner ,
Dec 08, 2021 Dec 08, 2021

Thanks Nishu!

Yesterday I tried also updating the Intel GPU driver, but still doesn't work 😞

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Community Expert ,
Dec 08, 2021 Dec 08, 2021

Try to deactivate hardware acceleration for composition panel.  Enter into After Effects Preferences (Under Edit menu) and choose Display > Deactivate Hardware Accelerate Composition, Layer and Footage panels option. Then go to Edit > Purge > All memory and disk cache.

 

Other things you can try:

 

- If you are using a dual monitor setup, try to move the composition panel to the other monitor

- Deactivate hardware acceleration for video processing and render under File > Project Settings

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Community Beginner ,
Dec 08, 2021 Dec 08, 2021
LATEST

Finally I could solve this issue!!

It seems that Intel drivers weren't installed correctly yesterday. Today I noticed that there was an update available, so I re-installed it. And now it works well.

 

Thanks very much to everyone for your help.

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Report
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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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