Disk cache folder cannot be the root of a volume. Please choose a folder within this volume.

[Beliza Rocha]

Since I've updated After Effects to the 2022 version, I can't change the disk cache root drive. It shows up this message that I just can't realize why this is happening because I still have more than 100GB of free space on the storage I want to change. I've bought this SSD drive dedicated just for cache. I've done some research, other people were experiencing this issue, but I can't find the solution. I think it's a 2022 version problem. What's the solution?

[Byron Cortez]

Try resetting After Effects preferences so that all paths return to where they came from, then try again. 

Here is how you can reset the preferences:

Press Alt (Windows) or Option (Mac OS) while launching After Effects. You can release the Alt or Option key when the splash screen appears.

To reset preferences and plug-in cache at the same time, hold down Control-Shift-Alt (Windows) or Command-Shift-Option (Mac OS) while the application is starting. Release the keys when the splash screen appears.

[Beliza Rocha]

Thanks for your reply, Byron. I tried both ways but it doesn't let me change yet.

[Byron Cortez]

If you don't have anything important on the SSD, you could try formatting it. If it does not work for you as NTFS you can try later as ExFat.

[Beliza Rocha]

I'll try this later. If it works I'll give you a feedback. Thanks for your attetion. 🙂

[Byron Cortez]

I look forward to it, good luck!

[Beliza Rocha · Accepted solution]

I was trying to head the location directly in the root because I thought it would create a folder by itself. I figured out that I had to manually create a folder into the drive before giving the direction in After Effects.🤦🏻‍:female_sign:🤷🏻‍:female_sign:

[Beliza Rocha]

So, it's solved! 🙂

[Mayank269762492q6u]

Wow! Your technique works 👍😀. Thank you so much ❤️. Just make a new folder in the drive unwant to choose for auto save location. It works. 🙌