Element 3D Not Rendering from After Effects

[bobokirk]

When I put an Element 3D on a layer in my scene, the Render Que and Media Encoder cannot render the composition. They will either freeze, or drop frames of the Element 3D layer, or flash up crazy blues, greens, or a solid white frame. 

I just finished a project 2 weeks ago with no problems.

I think there was an AE and ME update since then (I did try rolling back, and that did not work).

There was also an NVIDIA driver update since hten I believe.

Anybody else having trouble with this? 

[ToolfarmJP · Accepted solution]

Would you try to clear the cache of Element 3D? To do that in Element, go into the Scene Setup, click File, Preferences, and then clear those 2 cache buttons. 

[ThomasBenstem]

Thank you! that did the trick for me! 🙂

[Bread33995862pccb]

still not working for me

[Felix344625239tw8]

It also does not work for me, I have the newest and most powerful Macbook there is, and it still has the error where it shows distorsions and even the element writing itsself is not showing

[Jake Low]

I was trying so long to get my Element 3D layer to export and it just wouldn't show up despite it looking fine in the Composition monitor. Realised that the layer was switched to "guide layer" somehow. The icon for guide layer looks like a "#" and it worked once I switched it off.

[emmetWeCre8]

Hi. I'm having the same issue. I cleared the cache but the problem persists. Can you send me a sceenshot please of how you switched off the "guide layer" to see if that will solve it?

[Airweb_AE]

@emmetWeCre8 

Right click on a layer and then enable/disable guide layer.

[Oscar31430381iu8s]

Thank you u sexy beast. It works now