Element 3D objects are black and the color cant be changed. Please help!!

[AlexWavy]

I got a Intel HD Graphics 530 card but Elements 3D from video copilot is working fine.

Only problem is that texts or objects i put into Elements are black and the color cant be changed by adding a style to it.

I dont know what to do at this point so any help will be appreciated!

[Mylenium]

How have you even determined that E3D "is working fine", when one of its most crucial parts isn't? Does it render any of the sample content from the library or what specifically lead you to this conclusion? that aside, yes, chances are your system is simply not up to the task. E3D never has specifically supported intel graphics to begin with, as according to the man A.K. himself the trouble isn't worth it. You may be out of luck if fiddling with the driver doesn't fix it.

Mylenium

[Hamdi5E31]

Hi, so am having similar problem, kind of, i can't apply any materials to my objects. I have nvidia graphics. Any fix for this issue? Thanks in advance.

[aiden5E92]

Hey! I was experiencing the same problem with my project as well, I purged my cache and boom! The textures were back.

[Hafiz Ullah]

Hi,

I am facing same problem that I can't aplly the material on object. How can I solve this issue? please advise.

[Mubashir37299720b431]

How to clear cache od E3D?

[Rose5E79]

something that helped me was enabling disable environment in reflect mode im not sure if it is a permanent fix tho 

[tsukoyomiedits1234]

yep that works but it stopped working for me today

i was using it for 4 months with intel UHD graphics

please provide a solution

[ToolfarmJP]

The cache file of Element 3D is the directory below. You delete *_cache.

C:\ProgramData\VideoCopilot\