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I need help this is very urgent. Just switched to M1 after a life on x86 and this is happening. No adjustment layer, no nothing, just plain clips after caching will show with subtle color fluctuations, from green to magenta
Settings i've tried:
Tried 8, 16, 32 bit, Trillinear, Tetrahedral, GPU on, Mercury Software only, Full ress, half, quarter... change color space , cleaning cache, you name it.
This crap is making me nuts, cannot do anything at all nor share anything with serious professionals.... adobe what the heck are you doing, spent 6k+ on this computer!
I attach two contiguous frames....
And what about all those crappy errors when animating ILLUSTRATOR vectors.... anyways thats a matter for another post--.
HAS ANYONE GOT A SOLUTION!?
Hi @OMont,
Thank you for reporting this issue, and providing example frames and sample footage. I see green/brown color shifts that are inconsistent on which frame they appear with:
• M1 MacBook Pro. Does not reproduce on Mac Intel.
• Hardware decode enabled. Does not reproduce with hardware decode disabled.
For a work around, please try turning OFF Hardware Decode. Preferences > Import > UNCHECK Enable hardware accelerated decoding (requires restart). After restart also clear the disk cache
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UPDATE,
Instead of loading Prores4444 (duh apple, its supposed to be YOUR thing) switched to uncompressed YUV 10bit exported from Resolve and it seems to be working consistently.... alas i cannot transcode everything everytime to a such slow format... whats the point of having prores accelerators if i-m not going to use prores at all beter swtich back to my Cyrix 486
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Hi OMont,
Sorry for your issue.
Is it happening with all the Prores4444 files? What's the source of the media? Would you mind sharing one of them to test at our end?
Looking forward to your response.
Thanks,
Nishu
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It seems to be happening not only with Prores4444, Prores4444 XQ , but also with h265, Generated from davinci resolve studio and Panasonic cameras
Here a sample from resolve https://we.tl/t-9GfHaF747j
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Hi @OMont,
Thank you for reporting this issue, and providing example frames and sample footage. I see green/brown color shifts that are inconsistent on which frame they appear with:
• M1 MacBook Pro. Does not reproduce on Mac Intel.
• Hardware decode enabled. Does not reproduce with hardware decode disabled.
For a work around, please try turning OFF Hardware Decode. Preferences > Import > UNCHECK Enable hardware accelerated decoding (requires restart). After restart also clear the disk cache in case After Effects has miscolored frames in the cache. Edit > Purge > All Memory & Disk Cache... . Please let us know if this resolves the issue. I'll write a bug ticket so we can address root cause.
Thanks again,
Jason
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Isse is "resolved" by disabling the feature... But hardware decode is a must... Thanks anyways for the tickets. I have another issues too with animating vector graphics, i'll upload soon
Thanks.
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I have the same issue on my MacBook Pro M1 Max. Any fixes in the works that don't involve turning Hardare Decoding off?
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neither no one notices it, or nobody cares.... updated the software twice so far and no fix ....
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same problem for me also.
When it gonna be fixed?
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Same problem here....
Any updates ??