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Henrique36233505y5uo
Participant
March 21, 2024
Question

Erro do after effects: falha interna de verificação! {GetMessageW Failure}

  • March 21, 2024
  • 5 replies
  • 1420 views

Recentemente, sempre que tento abrir algum projeto antigo do After Effects, recebo a seguinte notificação:
"Erro do after effects: falha interna de verificação! {GetMessageW Failure}"

 

O aviso fica piscando no centro da tela e, ao invés do projeto abrir, nada acontece após isso (o aviso pisca infinitamente na tela). A única solução para fechar o programa é forçando pelo gerenciador de tarefas.


Isso começou de repente. Não instalei nenhum plugin, efeitos, etc. entre o momento em que tudo
funcionava corretamente e quando começou a acontecer esse problema.

 

Versão do After Effects: 24.2.1

    This topic has been closed for replies.

    5 replies

    G
    Guaxe
    Participating Frequently
    September 2, 2024

    I am just having the same problem!
    Today I openned after effects and it started poping up and closing this annoying error message.
    It happens in any project I open.

    I already tried installing a previous version, uninstalling scripts and plugins but nothing solves it.

    I'm working on a computer with Windows 11, Intel Core i7-4790K, NVIDIA GeForce RTX 3050, with 32GB memory.

    nishu_kush
    Community Manager
    nishu_kushCommunity Manager
    Community Manager
    April 16, 2024

    Could you share a project file that fails to open? I want to test it on my end. Feel free to DM me the download link.

    Looking forward to your response.

     

    Thanks,

    Nishu

    BOXX
    BOXX
    Known Participant
    April 24, 2024

    Hi, Nishu!

    I don´t even need to have an especific project open (and when it crashes I cant save anything either)

    But... It seems to be related to the Cinema 4D renderer option, on the After Effects end.

    That´s how I figured it out: I was working on a project (all plugins disabled to be able to work) and tried to import a project with 3d text animated and when it finish the import, starts again the message error loop.

     

    So, I assume that is 3d related issue.

    Then I started a new project from zero,  all 3rd party plugins disabled from the "manage Plugins boot", created a new comp and as soon I choose "Cinema 4d Render" instead of "Classic 3d Render" it triggers the loop message bug behavior.

     

    Maybe drivers? 

    System info:

    Windows 10 / NVidia Geforce RTX 3060 / Intel(R) Core(TM) i7-8700 CPU @ 3.20GHz 3.20 GHz / 72 Gb RAM Memory

     

    Everything was running OK before AE 2024 update.

     

    Thanks in advance for any help on this!

     

    BOXX
    BOXX
    Known Participant
    April 15, 2024

    Isso aconteceu hoje comigo e busquei aqui uma solução. Como não achei, tentei resolver removendo plugins antigos que uso pouco e poderiam não estar mais compatíveis com o AE e isso resolveu.

    Os que foram removidos da minha máquina foram:

    - Motion 2.0

    - Ease Wizz

    - Omino

    - Ray Dynamic Color

    - Schmeer

    - Superluminal

    - Fast Bokeh

    - Crate´s Godrays

     

    Espero que isso te ajude!

    BOXX
    BOXX
    Known Participant
    April 16, 2024

    Falei cedo demais! Voltou a repetir o bug, estou voltando para uma versão anterior pra tentar resolver.

    BOXX
    BOXX
    Known Participant
    April 16, 2024
    2024-04-16_07-39-27.mp4
    nishu_kush
    Community Manager
    nishu_kushCommunity Manager
    Community Manager
    March 26, 2024

    As the expert suggested, please share your system specifications (CPU, GPU, RAM, OS version). Does it happen to a specific project or any project you open? Are you able to create a new project and work? You can try running After Effects in Safe Mode. Here's how: https://community.adobe.com/t5/after-effects-discussions/how-to-troubleshoot-startup-issues-in-after-effects-using-the-startup-repair-options/td-p/13866327

    Let us know.

    Note: Moving this thread from Bugs to Discussions for troubleshooting.

     

    Thanks,

    Nishu

      H
      Henrique36233505y5uoAuthor
      Participant
      March 26, 2024

      Especificações:
      - WINDOWS 10 Pro v22H2
      - AMD Ryzen 5 3600 6-Core Processor 3.60 GHz
      - 64GB RAM
      - GPU: ASUS Radeon RX 5500 XT (8GB)

      -----

       

      Consigo criar novos projetos e trabalhar neles normalmente, porém não consigo abrir nenhum projeto antigo (isso aconteceu com todos que tentei).

      Mylenium
      Mylenium
      Legend
      March 21, 2024

      Without any system info we can't even begin to guess. You need to be much more specific.

       

      Mylenium 

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