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Erro do after effects: falha interna de verificação! {GetMessageW Failure}

New Here ,
Mar 21, 2024 Mar 21, 2024

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Recentemente, sempre que tento abrir algum projeto antigo do After Effects, recebo a seguinte notificação:
"Erro do after effects: falha interna de verificação! {GetMessageW Failure}"

 

O aviso fica piscando no centro da tela e, ao invés do projeto abrir, nada acontece após isso (o aviso pisca infinitamente na tela). A única solução para fechar o programa é forçando pelo gerenciador de tarefas.


Isso começou de repente. Não instalei nenhum plugin, efeitos, etc. entre o momento em que tudo
funcionava corretamente e quando começou a acontecer esse problema.

 

Versão do After Effects: 24.2.1

TOPICS
Crash , Import and export

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LEGEND ,
Mar 21, 2024 Mar 21, 2024

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Without any system info we can't even begin to guess. You need to be much more specific.

 

Mylenium 

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Adobe Employee ,
Mar 26, 2024 Mar 26, 2024

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As the expert suggested, please share your system specifications (CPU, GPU, RAM, OS version). Does it happen to a specific project or any project you open? Are you able to create a new project and work? You can try running After Effects in Safe Mode. Here's how: https://community.adobe.com/t5/after-effects-discussions/how-to-troubleshoot-startup-issues-in-after...

Let us know.

Note: Moving this thread from Bugs to Discussions for troubleshooting.

 

Thanks,

Nishu

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New Here ,
Mar 26, 2024 Mar 26, 2024

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Especificações:
- WINDOWS 10 Pro v22H2
- AMD Ryzen 5 3600 6-Core Processor 3.60 GHz
- 64GB RAM
- GPU: ASUS Radeon RX 5500 XT (8GB)

-----

 

Consigo criar novos projetos e trabalhar neles normalmente, porém não consigo abrir nenhum projeto antigo (isso aconteceu com todos que tentei).

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Community Beginner ,
Apr 15, 2024 Apr 15, 2024

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Isso aconteceu hoje comigo e busquei aqui uma solução. Como não achei, tentei resolver removendo plugins antigos que uso pouco e poderiam não estar mais compatíveis com o AE e isso resolveu.

Os que foram removidos da minha máquina foram:

- Motion 2.0

- Ease Wizz

- Omino

- Ray Dynamic Color

- Schmeer

- Superluminal

- Fast Bokeh

- Crate´s Godrays

 

Espero que isso te ajude!

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Community Beginner ,
Apr 15, 2024 Apr 15, 2024

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Falei cedo demais! Voltou a repetir o bug, estou voltando para uma versão anterior pra tentar resolver.

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Community Beginner ,
Apr 16, 2024 Apr 16, 2024

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Adobe Employee ,
Apr 16, 2024 Apr 16, 2024

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Could you share a project file that fails to open? I want to test it on my end. Feel free to DM me the download link.

Looking forward to your response.

 

Thanks,

Nishu

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Community Beginner ,
Apr 24, 2024 Apr 24, 2024

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LATEST

Hi, Nishu!

I don´t even need to have an especific project open (and when it crashes I cant save anything either)

But... It seems to be related to the Cinema 4D renderer option, on the After Effects end.

That´s how I figured it out: I was working on a project (all plugins disabled to be able to work) and tried to import a project with 3d text animated and when it finish the import, starts again the message error loop.

 

So, I assume that is 3d related issue.

Then I started a new project from zero,  all 3rd party plugins disabled from the "manage Plugins boot", created a new comp and as soon I choose "Cinema 4d Render" instead of "Classic 3d Render" it triggers the loop message bug behavior.

 

Maybe drivers? 

System info:

Windows 10 / NVidia Geforce RTX 3060 / Intel(R) Core(TM) i7-8700 CPU @ 3.20GHz 3.20 GHz / 72 Gb RAM Memory

 

Everything was running OK before AE 2024 update.

 

Thanks in advance for any help on this!

 

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