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Error 120

New Here ,
Aug 23, 2017 Aug 23, 2017

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So I'm trying to install the trial version of After Effects but it gets to 2% then come up with a download error. I click on it and it says that I don't have enough disk space. I have my install location set to my D drive. I have recently checked and I still have tons of space left. So I click on more information and it comes up with this:

Exit Code: 120

-------------------------------------- Summary --------------------------------------

- 2 fatal error(s), 0 error(s), 0 warnings(s)

FATAL: Fatal Error '120' occurred while download

FATAL: Error occurred in download of package (Name: AdobeAfterEffects14AllTrial Version: 14.2.1.34). Error code: '120'

-------------------------------------------------------------------------------------

Can anybody help me with this? Thanks!

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New Here ,
Aug 23, 2017 Aug 23, 2017

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I also tried to download other programs and they were able to install however AE won't.

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Community Expert ,
Aug 24, 2017 Aug 24, 2017

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Hello,

Did you try to download it into C: drive? This article may help you.

Installing Adobe programs on D drive

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Adobe Employee ,
Aug 31, 2017 Aug 31, 2017

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Hi MatthewS,

Sorry for this issue. Did you ever find a solution? Please let us know if you have or if you still need help.

Thanks,

Kevin

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New Here ,
Sep 01, 2017 Sep 01, 2017

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Yes I have figured out the issure. Thanks!

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Adobe Employee ,
Sep 11, 2017 Sep 11, 2017

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What did you end up doing?

Thanks,
Kevin

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New Here ,
Aug 27, 2018 Aug 27, 2018

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What was the solution?, I have the same problem with photoshop

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New Here ,
Jul 11, 2019 Jul 11, 2019

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how did you do it has I have the same problem

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New Here ,
Feb 10, 2023 Feb 10, 2023

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LATEST

Matthew, just know that I despise you.

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New Here ,
Feb 25, 2018 Feb 25, 2018

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What did you do in the end? I'm having the same problem.

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New Here ,
Apr 26, 2018 Apr 26, 2018

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What did you do in the end? I'm having the same problem.

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